Payment and Shipping : Inkjetguide

Payment

We accept credit card payment through WorldPay or PayPal payment system, (Credit terms are not available). We also accept Personal Cheque, Money Order and Bank Transfer.

WorldPay payment system supports Mastercard, Visa, Visa Purchasing, Visa Delta.

PayPal payment system supports Mastercard, Visa and eCheck.

Cheque and Money Order

Our web system will show you the detail payment information during the checkout process. Please be sure to put the Global-Batteries and Order Number on the back of your cheque or money order when you send us, as we will require this to help track the incoming payment. Make Payable To: Silver Centre Pty Ltd
Bank Cheque and Money Order are generally cleared as paid within a day of arriving, however we maintain a clearance time of 5 days for any Company Cheque and 11 days for Personal Cheque due to our current banking methods.
**Please email us at payment@Inkjetguide.com.au after you have sent out your cheque or money order, this will enhance the overall payment checking process.

Bank Transfer
Please write down Order Number in the description.

Make Payable To: Silver Centre Pty Ltd

Australia local bank account: There is NO additional handling fee for transfering from an Australia local bank account.

** Please email us at payment@Inkjetguide.com.au with the information you put down on the bank transfer receipt, after you have deposited to our bank account. This will enhance the payment checking process.

Tax

The total price of any order will include the applicable sales taxes only. All other taxes that may apply are the sole responsibility of and to be paid by the customer.

Security Guarantee

Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

Refund

After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost, tax and shipping less any re-stocking fees (where applicable). Shipping charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

Shipping

There are two types of shipping we provide.

* Normal Delivery - "eParcel of australia Post" Regular Parcel Delivery Service.
* Express Delivery - "eParcel of australia Post" Express Post Parcel Delivery (Australia only).

If you want to receive items the soonest possible, and the express charge is available AU $15.00 per order.

P.S. These two choices of shipping method will show when ordering.

Delivery Methods	Commodity Total Price	Total Delivery and Service Charges	Delivery Days
	Below AU $99.00	AU $7.00	2-10 working Days
	AU $99.00 or Over	FREE	2-10 working Days
		AU $15.00/order	1-3 working Days

Remarks:

We will send out the eParcel within 24 hours usually, you can track your order by this link http://www.inkjetguide.com.au/index.php?main_page=track, if you want to know the status of your order.

Normally, the eParcel of Australia Post takes two to 10 business days to deliver parcel to our customers, depending on the destination. In case that you do not receive your parcel within the aforesaid time span, the parcel might have lost. Then you should inform us as soon as possible so that we could lodge a complaint of lost parcel to the Australia Post. We will re-send your order after Australia Post has completed the investigation of the lost parcel, which would take about 3 to 4 weeks from the day of complaint.

Given that customers from all places would place orders at the same time, our stock level will change correspondingly from time to time. Hence, we have to check the stock level before arranging goods delivery. When any product item is out of stock, we have to arrange refund even though order and payment have been received. Customers' understanding of the practical constraint is highly appreciated.

Our shipping cost listed on the website only cover Australia.